FAQ

Frequently Asked Questions

  • What is L'ÉCOLE, School of Jewelry Arts?

    Founded in 2012 with the support of Van Cleef & Arpels, L'ÉCOLE, School of Jewelry Arts offers the public the chance to discover the craftsmanship, gemology and history of jewelry-making through a range of courses, talks, research projects, exhibitions and publications, in Paris and across the world. Open to all, the exhibitions participate fully in the core mission of L'ÉCOLE to promote the art of jewelry to the general public.

    As the first oversea campus, L’ÉCOLE Hong Kong Campus was opened in 2019 at K11 MUSEA in Tsim Sha Tsui, Hong Kong for jewelry arts enthusiasts across Asia Pacific regions.

Courses

  • Do I need to have done any training prior to registering for L'ÉCOLE, School of Jewelry Arts?

    It's not required as courses are open to everyone without prerequisites.

  • Does L'ÉCOLE, School of Jewelry Arts provide professional training or lead to a qualification?

    L'ÉCOLE, School of Jewelry Arts is not a professional training school and does not issue qualifications. However, we do regularly welcome professionals looking to improve their knowledge of the jewelry-making world in the fields of jewelry history, gemology and jewelry craftsmanship. We issue certificates upon completion of the course.

  • Do I need to follow courses in a specific order?

    There is no need to follow the courses in a specific order. Throughout the year, L'ÉCOLE, School of Jewelry Arts offers an exclusive program of around 40 courses, chosen à la carte, according to your preferences and availability. Please contact us to establish a program that will best suit you.

  • How do you sign up to a course?

    After you have checked the calendar and selected a course, you can enroll online on this page. Follow the secure payment process to carry out your purchase. In order to do this, you will be asked to create an account, or if you already have one you can just log in.

    You will then receive a confirmation email and your enrollment will be validated.
    You can also reserve, pay or ask for advice by phone on +852 2653 0030.

  • How much does L'ÉCOLE cost?

    Exhibitions are free and In-Person Conversations cost HK$250.  The price of our courses varies from HK$350 (for children) to HK$2,000.

  • What payment methods are accepted?

    We accept credit cards and WeChat Pay for online payments. We also accept bank transfers and checks, but in order to carry out these payments, please contact us by phone at +852 2653 0030.

  • What is the duration of a course?

    L'ÉCOLE offers an exclusive program of courses, to be chosen à la carte, in English (with simultaneous interpretation available upon request), and in Cantonese.

    Lasting 2 to 4 hours, they are led by gemologists, art historians, master jewelers and artistic craftspeople, according to original teaching methods.

    We ask students to arrive to the school at least 15 minutes before the start of classes to get to know their teachers while enjoying a buffet in the main lounge. Participants of different courses will have the chance to meet each other and talk during breaks.

  • Who are the students?

    The school's students come from a diverse background of over 50 nationalities, aged from 5 to over 90 years old, from stone enthusiasts to those passionate about craftsmanship or simply just interested in discovering a new world and type of art offered by jewelry.

  • Where do the courses take place?

    In Hong Kong. The student's entrance is at the 510A, 5/F, K11 MUSEA, Victoria Dockside, 18 Salisbury Road, Tsim Sha Tsui, Hong Kong.

  • Are your exhibitions free? And where will they take place? Is it necessary to register before visiting?

    Our exhibitions are free to access at 510A, 5/F, K11 MUSEA, Tsim Sha Tsui. Pre-registration on our website is required.

  • Are your exhibitions open to groups?

    Yes of course, groups with a maximum of 15 people are welcome. For group visits with more than 6 people, you need to make a reservation via email at hk.lecole@vancleefarpels.com.

  • I would like to buy a course for a friend, what do I need to do?

    Buy a gift certificate! To buy a gift certificate or validate a pre-existing code, go to this page.

  • I made a mistake when ordering or the course date I chose no longer suits me, how can I change it?

    If you have any doubts about the validation of your enrollment or you wish to change an order, email us at hk.lecole@vancleefarpels.com or phone us at +852 2653 0030.

    We must be informed of any cancellation at least one week before the course begins.

  • I have not received a confirmation email after ordering, will my enrollment still be valid?

    To make sure your enrollment has been confirmed, you can check your order history within the "my account" section.

    If you have any questions, please email us at hk.lecole@vancleefarpels.com or phone us at +852 2653 0030.

  • Is it possible to organize a private course with L'ÉCOLE, School of Jewelry Arts?

    Yes, it's possible to organize one or several private courses for individuals or companies.
    Our options range from hiring one of our spaces to organizing tailored courses, which can vary from 30 minutes to 4 hours.

    You will find all of the relevant information and contacts for these options on this page
    Please do not hesitate to email us at hk.lecole@vancleefarpels.com.

  • How often do courses take place and what is the schedule and program for the courses?

    L'ÉCOLE offers monthly sessions, meaning that each course runs once per month, to be chosen à la carte, in English (with simultaneous interpretation available upon request), and in Cantonese. The program for classes is available a few terms in advance. You can consult the calendar, the program for monthly sessions and reserve your place here.

  • What is the schedule for the courses?

    Courses take place during the week, from Monday to Friday, 10:30 am to 1:30 pm in the morning and 2:30 pm to 6:30 pm in the afternoon. Workshops for Young People take place on Saturdays, from 10:30am to 12:30pm, and from 2:30pm to 4:30pm. Talks take place in the evenings from 7 pm to 8 pm.

  • How many students are there per course?

    Courses are arranged in small groups. There can be six, eight or twelve participants depending on the course, to encourage an exclusive interaction with the teachers, allowing you to experiment with movements, become familiar with ancient jewelry and learn about the different jewelry professions and their craftsmanship.

  • What languages are the courses taught in?

    Our courses are taught in English or in Cantonese. We can also provide you with an interpreter for another language. For a quote, please contact us by email hk.lecole@vancleefarpels.com or phone us at +852 2653 0030.

  • Is there a minimum age required to take part in the courses offered by L'ÉCOLE, School of Jewelry Arts?

    With the exceptions of the workshops designed for children ages 5 to 12, and teenagers ages 13 to 17, courses, and talks, offered by L'ÉCOLE, School of Jewelry Arts are intended for adults over the age of 18.

  • Do I need to have any specific material to be able to attend courses?

    The school provides you with everything you will need. As such, it is not necessary to bring any specific material.

  • Do you have a wait list for courses or special programs?

    Yes, when a course is full, a wait list is available via the program page. First, you need to create an account on our website and then subscribe to the wait list. You will automatically be informed by email of future availability for a class.

  • Do the courses and talks only take place in Hong Kong?

    The school's international mission leads it to travel around the world, where it encounters an increasingly diverse audience.

    Apart from Hong Kong, L'ÉCOLE has permanent campuses in Paris, Shanghai and Dubai and has traveled to Lyon, New York and Tokyo, to offer a vast range of courses, talks and exhibitions.

    To find out more about the school's program abroad, you can visit this page and reserve the courses and talks that interest you.

  • What is your cancellation and refund policy?

    We are happy to provide a full refund up to 14 days after your purchase. Please check our legal terms for more information.

  • I am no longer able to attend your courses, can I follow the program online?

    L'ÉCOLE, School of Jewelry Arts does not offer online courses. Its unique journey of interaction and discovery works with the experimentation and interaction between students and their teachers.

    However, we do provide you with free educational content "Past Online Talks" aimed at increasing your exploration of the world of jewelry on our website.

  • Who are the instructors at the school?

    The teaching team is made up of more than sixty different instructors: jewelers, gem setters, lacquerers, enamelers, designers, model makers, art historians, gemologists, plastics artists, stone cutters and more.

    They have all been chosen for their wealth of expertise in their respective fields and their passion for teaching and sharing their knowledge. Find out more about L’ÉCOLE School of Jewelry Arts teachers.

Talks

  • What do the talks involve?

    The talks take place usually in the evening, and bring together around 40 people alongside two experts. Each conference focuses on a subject related to contemporary creation, jewelry traditions or historic jewelry. Curiosity and exchanges are the keywords of these exclusive moments.

    To access the schedule of future talks and sign up for them, go to the school's website in the "Talks" section.

Accessibility

  • How do I get to the L’ÉCOLE Hong Kong at K11 MUSEA?

    L'ÉCOLE, School of Jewelry Arts (Hong Kong – Tsim Sha Tsui) site is easily accessible by public transport:

    - By MTR:
    Tsim Sha Tsui MTR Station, Exit E
    East Tsim Sha Tsui MTR Station, Exit J1 & J2

    - By Green Minibus:
    Victoria Dockside / Salisbury Road Station, 6X, 8, 8S, 606S

    - By Airport Cityflyer Bus:
    East Tsim Sha Tsui Station / Salisbury Road: A20, A21, NA20

    - By Bus
    Citybus:
    East Tsim Sha Tsui Station / Salisbury Road
    796P, 973, E21X, N796

    KMB Bus:
    East Tsim Sha Tsui Station
    5, 5A, 5C, 5P, 5X, 8, 9, 12, 13X, 26, 26X, 28, 35A, 35X, 41A, 81C, 87D, 98D, 98P, 203C, 208, 213X, 215P, 215X, 219X, 224X, 260X, 268B, 269B, 271S, 280X, N41X, N216, N241, N271, N281, N283, N287

    New Lantao Bus:
    East Tsim Sha Tsui MTR Station
    1R (Sunday and Public Holidays only)

  • What are the opening hours for L’ÉCOLE Hong Kong?

    The school is open from Monday to Friday, from 10:00am to 7:00pm, and on Saturday and Sunday, from 12:00 pm to 7:00 pm. The exhibition is open from Monday to Sunday, from 1:00pm to 7:00 pm (except special closure).

    Courses are available from Monday to Saturday. Timetables are specific to each course and are specified at the time of booking.

  • What are the library opening hours?

    Our library is free upon pre-registration. The library is open from Monday to Friday, from 10:00am to 7:00pm, and on Saturday and Sunday, from 12:00 pm to 7:00 pm, and is accessible by appointment via  hk.lecole@vancleefarpels.com or at +852 2653 0030.

  • Is the site accessible to people with reduced mobility?

    Please note that all floors are fully accessible to people with reduced mobility via passenger elevators.

Others

  • I had booked a group visit to the exhibition. How can I reschedule it?

    Please contact us at hk.lecole@vancleefarpels.com or phone us at +852 2653 0030.

  • I would like to book a group visit to the exhibition. Is this available? What are the conditions?

    Please contact us at hk.lecole@vancleefarpels.com or phone us at +852 2653 0030.

  • How do I receive general information about L’ÉCOLE, School of Jewelry Arts?

    Log on to https://www.lecolevancleefarpels.com/hk/en/ to subscribe to our Newsletter to receive news about our events, or register your name and contact information on our contact page and we will be happy to send you information about L’ÉCOLE.

  • Any other questions?

    Email us at hk.lecole@vancleefarpels.com or at +852 2653 0030.